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    • Customer Service

    Customer Service Courses Online

    Master customer service skills for providing exceptional support. Learn techniques for handling inquiries, resolving issues, and enhancing satisfaction.

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    Build job-relevant skills in under 2 hours with hands-on tutorials.
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    Get in-depth knowledge of a subject by completing a series of courses and projects.
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    Explore the Customer Service Course Catalog

    • P

      Pontificia Universidad Católica de Chile

      Magíster en Business Analytics

      Skills you'll gain: Revenue Management, Database Design, Customer Analysis, Descriptive Analytics, People Analytics, FinTech, Time Series Analysis and Forecasting, Public Key Infrastructure, Predictive Analytics, Biostatistics, Statistical Reporting, Gerontology, Digital Transformation, Deep Learning, Risk Analysis, Network Analysis, Unsupervised Learning, Dimensionality Reduction, Business Process Modeling, Data Warehousing

      Earn a degree

      Degree · 1 - 4 Years

    • Status: Preview
      Preview
      L

      LearnQuest

      Mastering the Foundations of Strategic Selling

      Skills you'll gain: Sales Strategy, Consultative Selling, B2B Sales, Relationship Building, Sales Pipelines, Sales Presentations, Sales Enablement, Overcoming Objections, Sales Process, Closing (Sales), Communication, Personalized Service, Prospecting and Qualification, AI Personalization, Value Propositions, Data-Driven Decision-Making

      Intermediate · Course · 1 - 4 Weeks

    • U

      Universidad de Palermo

      Administración de Empresas Certificado MasterTrack®

      Skills you'll gain: Performance Measurement, Human Resource Strategy, Human Capital, Customer Relationship Management, Strategic Leadership, Key Performance Indicators (KPIs), Consumer Behaviour, Strategic Marketing, Human Resources Management and Planning, Enterprise Resource Planning, Talent Management, Branding, Technical Management, Marketing, Market Research, Employee Performance Management, Organizational Strategy, Technology Strategies, Marketing Planning, Brand Strategy

      Credit offered

      Mastertrack · 6 - 12 Months

    • U

      Universidad de los Andes

      Metodologías ágiles de desarrollo de software Certificado MasterTrack®

      Skills you'll gain: Test Automation, Android Jetpack, User Story, Software Testing, Agile Software Development, Sprint Planning, Kotlin, Software Engineering, Security Requirements Analysis, Cloud Applications, Infrastructure As A Service (IaaS), Unit Testing, Acceptance Testing, Continuous Integration, Usability, Authorization (Computing), Application Security, Authentications, Web Content Accessibility Guidelines, Platform As A Service (PaaS)

      Credit offered

      Mastertrack · 6 - 12 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      L

      LearnKartS

      Email Etiquette

      Skills you'll gain: Writing and Editing, Business Communication, Communication, Intercultural Competence

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free
      Free
      C

      Coursera Project Network

      AI Sales Calling with Vapi: Automated SAAS Demo Scheduler

      Skills you'll gain: JSON, Outbound Calls, Application Programming Interface (API), Booking (Sales), API Gateway, Setting Appointments, Inside Sales, Sales Development, Sales Pipelines, Generative AI Agents, Marketing Automation, Technical Sales, Automation, AI Personalization, Scripting, Scheduling

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      M

      Meta

      أساسيات الإعلان على وسائل التواصل الاجتماعي

      Skills you'll gain: Paid media, General Data Protection Regulation (GDPR), Instagram, Information Privacy, Personally Identifiable Information, Advertising, Facebook, Social Media, Social Media Campaigns, Advertising Campaigns, Digital Advertising, Social Media Marketing, Marketing Materials, Marketing Design, Content Creation, Copywriting, Writing, Target Audience

      4.7
      Rating, 4.7 out of 5 stars
      ·
      35 reviews

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      كيفية إضافة نماذج تنظيمية في تطبيق تريلو

      Skills you'll gain: Organizational Skills, Project Management Software, Project Coordination, Workflow Management, Project Management, User Accounts

      Beginner · Guided Project · Less Than 2 Hours

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    1…312313314315

    In summary, here are 8 of our most popular customer service courses

    • Magíster en Business Analytics: Pontificia Universidad Católica de Chile
    • Mastering the Foundations of Strategic Selling: LearnQuest
    • Administración de Empresas Certificado MasterTrack®: Universidad de Palermo
    • Metodologías ágiles de desarrollo de software Certificado MasterTrack®: Universidad de los Andes
    • Email Etiquette: LearnKartS
    • AI Sales Calling with Vapi: Automated SAAS Demo Scheduler: Coursera Project Network
    • أساسيات الإعلان على وسائل التواصل الاجتماعي: Meta
    • كيفية إضافة نماذج تنظيمية في تطبيق تريلو: Coursera Project Network

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