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    • It Support

    IT Support Courses Online

    Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

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    Explore the IT Support Course Catalog

    • Status: Preview
      Preview
      U

      University of Michigan

      Successful Negotiation: Essential Strategies and Skills

      Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Sales Strategy, Arbitration, Communication, Influencing, Planning, Decision Making, Ethical Standards And Conduct, Cultural Diversity

      4.8
      Rating, 4.8 out of 5 stars
      ·
      20K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Generative AI and ChatGPT for K-12 Educators

      Skills you'll gain: Prompt Engineering, ChatGPT, Productivity, Creative Problem-Solving, Generative AI, AI Personalization, Creative Thinking, Artificial Intelligence, Innovation, Brainstorming, Large Language Modeling, Game Design, Creativity, Education Software and Technology, Technical Communication, Ingenuity, Student Engagement, Resourcefulness, Interactive Design, Problem Solving

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.9K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Preview
      Preview
      T

      The Hong Kong University of Science and Technology

      Information Systems Auditing, Controls and Assurance

      Skills you'll gain: Continuous Monitoring, Risk Management, FinTech, Change Management, Emerging Technologies

      4.7
      Rating, 4.7 out of 5 stars
      ·
      4K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      J

      Johns Hopkins University

      COVID-19 Contact Tracing

      Skills you'll gain: Interviewing Skills, Rapport Building, Interpersonal Communications, Active Listening, Epidemiology, Healthcare Ethics, Infectious Diseases, Investigation, Public Health, Health Technology, Community Health, Medical Privacy

      4.9
      Rating, 4.9 out of 5 stars
      ·
      95K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      Imperial College London

      Mathematics for Machine Learning

      Skills you'll gain: Linear Algebra, Dimensionality Reduction, NumPy, Regression Analysis, Calculus, Applied Mathematics, Probability & Statistics, Feature Engineering, Jupyter, Data Science, Advanced Mathematics, Statistics, Machine Learning Algorithms, Statistical Analysis, Artificial Neural Networks, Algorithms, Python Programming, Machine Learning, Derivatives

      4.6
      Rating, 4.6 out of 5 stars
      ·
      15K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Analyze Data to Answer Questions

      Skills you'll gain: Data Validation, Spreadsheet Software, Data Analysis, Analytics, Data Manipulation, Excel Formulas, Data Compilation, Pivot Tables And Charts, SQL, Data Integration, Data Transformation, User Feedback

      4.6
      Rating, 4.6 out of 5 stars
      ·
      12K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Advanced Learning Algorithms

      Skills you'll gain: Classification And Regression Tree (CART), Machine Learning Algorithms, Machine Learning, Applied Machine Learning, Data Ethics, Decision Tree Learning, Tensorflow, Artificial Intelligence, Supervised Learning, Deep Learning, Random Forest Algorithm, Artificial Neural Networks, Performance Tuning

      4.9
      Rating, 4.9 out of 5 stars
      ·
      8.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      IBM Data Architecture

      Skills you'll gain: NoSQL, Data Warehousing, SQL, Apache Hadoop, Extract, Transform, Load, Apache Airflow, Data Security, Linux Commands, Data Migration, Database Design, Data Governance, MySQL, Database Administration, Apache Spark, Data Pipelines, Apache Kafka, Database Management, Bash (Scripting Language), Data Store, Data Architecture

      4.6
      Rating, 4.6 out of 5 stars
      ·
      6.8K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      IT Security: Defense against the digital dark arts

      Skills you'll gain: Information Systems Security, Network Security, Computer Security, Application Security, Security Controls, Security Awareness, Cybersecurity, Encryption, Data Security, Cryptography, Security Strategy, Information Technology, Security Management, Authorization (Computing), Threat Management, Firewall, Identity and Access Management, Threat Detection, Hardening, Malware Protection

      4.8
      Rating, 4.8 out of 5 stars
      ·
      25K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Python 3 Programming

      Skills you'll gain: Unified Modeling Language, JSON, Object Oriented Programming (OOP), Software Design, Debugging, Object Oriented Design, Data Processing, Web Scraping, Unit Testing, Programming Principles, Python Programming, Data Import/Export, Restful API, Image Analysis, Data Manipulation, Jupyter, Computer Programming, Maintainability, Data Structures, File Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      23K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Introduction to Data Analytics

      Skills you'll gain: Big Data, Data Analysis, Statistical Analysis, Apache Hadoop, Apache Hive, Data Science, Data Warehousing, Data Visualization, Data Cleansing, Apache Spark, Data Lakes, Data Visualization Software, Relational Databases, Microsoft Excel

      4.8
      Rating, 4.8 out of 5 stars
      ·
      19K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      M

      Microsoft

      Master Microsoft Office 365 and Power Platform

      Skills you'll gain: Microsoft Power Platform, Microsoft Copilot, Prompt Engineering, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Excel, Excel Formulas, Microsoft Word, Data Visualization, Spreadsheet Software, Microsoft Outlook, Data Integration, Productivity Software, Data Analysis Expressions (DAX), Presentations, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.1K reviews

      Beginner · Specialization · 3 - 6 Months

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    1…91011…471

    In summary, here are 10 of our most popular it support courses

    • Successful Negotiation: Essential Strategies and Skills: University of Michigan
    • Generative AI and ChatGPT for K-12 Educators: Vanderbilt University
    • Information Systems Auditing, Controls and Assurance: The Hong Kong University of Science and Technology
    • COVID-19 Contact Tracing: Johns Hopkins University
    • Mathematics for Machine Learning: Imperial College London
    • Analyze Data to Answer Questions: Google
    • Advanced Learning Algorithms: DeepLearning.AI
    • IBM Data Architecture: IBM
    • IT Security: Defense against the digital dark arts : Google
    • Python 3 Programming: University of Michigan

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