Back to Amazon Connect: Introduction to Amazon Connect and the Contact Control Panel (CCP)
Learner Reviews & Feedback for Amazon Connect: Introduction to Amazon Connect and the Contact Control Panel (CCP) by Amazon Web Services
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About the Course
This course explores the out-of-the-box capabilities of Amazon Connect, the various roles in the Amazon Connect contact center, and the Amazon Connect Contact Control Panel (CCP). The course includes the key features to deploy in Amazon Connect, considerations to get started, and a contact center agent’s daily activities.
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1 - 3 of 3 Reviews for Amazon Connect: Introduction to Amazon Connect and the Contact Control Panel (CCP)
By Bader A O 2
•Jul 28, 2025
Great Course, It shows the cutting edge of technology that Amazon have accomplished!
By Elena B
•Jul 22, 2025
Very helpful and informative course.
By Ashley R (
•Nov 8, 2024
Very fresh food, af deposit