Name: Hotel Front Office Operations
Brand: Dubai College of Tourism
Availability: OnlineOnly
Rating: 4.9 (10 reviews)

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Learner Reviews & Feedback for Hotel Front Office Operations by Dubai College of Tourism

4.9

stars

34 ratings

About the Course

Designed for aspiring and entry-level hospitality professionals, this comprehensive course provides a thorough understanding of the hotel front office. You'll gain the knowledge and practical skills needed to excel in roles such as a Front Desk Agent, Receptionist, and Guest Services Representative. Explore the key functions, master guest interactions, manage operations efficiently, and learn strategies to maximise revenue. This course equips you with the confidence and skills to launch a successful career in the world of hotel front office operations....

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1 - 11 of 11 Reviews for Hotel Front Office Operations

By Zannely M

•

Mar 1, 2025

Hotel Front Office Operations provides a detailed and insightful look into the essential duties of the front desk. The content covers key aspects like customer service, reservation management, and revenue strategies such as upselling and overbooking. The material is well-structured, making it easy to understand and apply in real-world scenarios. Highly recommended for anyone interested in hospitality management!