In this course, you’ll learn the foundational economic theories behind health care innovation and how to optimize your own health care practice or organization. Designed to help you gain a practical understanding of innovation techniques, operations management, and value and quality in the health care setting, this course will help you apply these frameworks to assess health care practices and apply innovation while managing risk. You’ll also explore the best practices for evaluating one’s innovative practices, using real-life examples of success to see the concepts in action. By the end of this course, you’ll have honed your skills in optimizing health care operations, and be able to develop the right set of evaluations and questions to achieve best innovative practices within your organization.
Health Care Innovation
This course is part of The Business of Health Care Specialization
Instructors: Amber Bird
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There are 3 modules in this course
<strong>Important Program Note: </br>A revised course version is set to launch on or near July 1, 2025. If you are a student with late work, deadlines will be reset and the content will be updated.</strong></br></br>Wharton professor, Christian Terwiesch welcomes you to the course, then Profs. Sarah Rottenberg and Roy Rosin focus on the discovery phase of the innovation process. Prof. Rosin discusses strategies—including ethnography or contextual inquiry—for gaining insight into the scope and parameters of challenging problems. He introduces a framework for crafting an effective hypothesis. And Prof. Rottenberg explores techniques for seeing and documenting what others have missed.
What's included
11 videos1 assignment
In this module, Prof. Terwiesch explains foundational concepts of health care operations and ways to use them to optimize health care delivery. You will examine the provider-patient relationship and learn how a different types of performance metrics can improve patient-facing performance measures. You will enumerate various types of inefficiency, such as waste, variability, and inflexibility. You will learn techniques to optimize performance and service by gauging flow rate, flow time, and inventory. And you will learn to map health care processes. By the end of this module, you will be equipped to analyze the financial viability of a health care provider using and create a framework to assess and optimize performance.
What's included
9 videos1 assignment
In this module, Drs. Neha Patel and Lee Fleisher define value, survey methods for assessing value and quality, and introduce the organizations that set quality standards. Dr. Fleisher and guest presenter Dr. Amber Bird explain the importance of health equity and social determinants of health in determining quality of care, patient experience, and patient outcomes. Dr. Fleisher also examines acute care at home, and opportunities for artificial intelligence.
What's included
8 videos1 assignment
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Reviewed on Nov 7, 2019
I found the course helpful overall, I found the 3rd module to be the most difficult and hard to follow and felt there was a lot of information without real world examples.
Reviewed on Jun 5, 2020
Week 1 and 4 are great. Week 3 is ok, Week 2 didn't add any value for me.
Reviewed on Apr 30, 2020
as a physician it helped a lot to understand human behaviors with health choices . it was a great course
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