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Learner Reviews & Feedback for Building Intelligent Troubleshooting Agents by Microsoft
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About the Course
This course focuses on the design and implementation of intelligent troubleshooting agents. You will learn to create AI-powered agents that can diagnose and resolve issues autonomously. The course covers natural language processing, decision-making algorithms, and best practices in AI agent development.
By the end of this course, you will be able to:
1. Define, describe, and design the architecture of an intelligent troubleshooting agent.
2. Implement natural language processing techniques for user interaction.
3. Develop decision-making algorithms for problem diagnosis and resolution.
4. Optimize and evaluate the performance of AI-based troubleshooting agents.
To be successful in this course, you should have intermediate programming knowledge of Python, plus experience with AI & ML infrastructure and core algorithms and techniques, including approaches using pretrained large-language models (LLMs). Familiarity with statistics is also recommended.
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1 - 2 of 2 Reviews for Building Intelligent Troubleshooting Agents
By Ryan D
•Jun 9, 2025
Solid course, really enjoyed. Good work Microsoft, this whole program is quite good.
By Hemanth M
•Jul 12, 2025
it showing 100 perecent completed but not given certificate