Johns Hopkins University
Johns Hopkins Medical Office Manager Professional Certificate
Johns Hopkins University

Johns Hopkins Medical Office Manager Professional Certificate

Become a skilled medical office manager. Gain essential skills to manage healthcare practices in 6 months or less. No prior experience or degree needed to start your career as a medical office manager.

Michelle J. Campbell
Maura McGuire, MD, CPC, FACP

Instructors: Michelle J. Campbell

Access provided by New York State Department of Labor

4,449 already enrolled

Earn a career credential that demonstrates your expertise
4.8

(39 reviews)

Beginner level

Recommended experience

6 months
at 3 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
4.8

(39 reviews)

Beginner level

Recommended experience

6 months
at 3 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply effective human resources practices and strategies to manage and lead a healthcare organization.

  • Implement quality and safety programs to ensure high-quality healthcare delivery and promote a culture of safety.

  • Analyze and navigate the complexities of healthcare delivery systems to optimize patient care and outcomes.

  • Utilize healthcare data and electronic health records (EHRs) to support decision-making and enhance operational efficiency.

Details to know

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Taught in English
Recently updated!

January 2025

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  • Receive professional-level training from Johns Hopkins University
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Johns Hopkins University
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Professional Certificate - 6 course series

Introduction to Ambulatory Healthcare Management

Course 19 hours4.8 (25 ratings)

What you'll learn

Skills you'll gain

Category: Healthcare Industry Knowledge
Category: Urgent Care
Category: Practice Management
Category: Human Resources
Category: Medical Terminology
Category: Management Training And Development
Category: Health Care
Category: Hospital Medicine
Category: Clinic Management Systems
Category: Patient Flow
Category: Primary Care
Category: Health Systems
Category: Health Care Administration
Category: Telehealth

Human Resources Management Essentials

Course 28 hours4.8 (10 ratings)

What you'll learn

Skills you'll gain

Category: Employee Engagement
Category: Change Management
Category: Human Resource Policies
Category: Employee Onboarding
Category: Human Resources
Category: Recruitment
Category: Internal Communications
Category: Health Care Administration
Category: Employee Performance Management
Category: Performance Review
Category: Organizational Change
Category: Goal Setting
Category: Diversity and Inclusion
Category: Interviewing Skills

What you'll learn

Skills you'll gain

Category: Patient Safety
Category: Continuous Quality Improvement (CQI)
Category: Health Care Administration
Category: Risk Analysis
Category: Practice Management
Category: Risk Management
Category: Medical Management
Category: Healthcare Industry Knowledge
Category: Key Performance Indicators (KPIs)
Category: Health Care Procedure and Regulation
Category: Performance Improvement

What you'll learn

Skills you'll gain

Category: Care Coordination
Category: Budget Management
Category: Preventative Care
Category: Revenue Forecasting
Category: Patient Flow
Category: Regulatory Compliance
Category: Practice Management
Category: Care Management
Category: Public Health
Category: Needs Assessment
Category: Primary Care
Category: Case Management
Category: Health Care Administration
Category: Expense Management
Category: Health Care
Category: Health Systems
Category: Financial Management

What you'll learn

Skills you'll gain

Category: Data Security
Category: Data Management
Category: Regulatory Compliance
Category: Medical Privacy
Category: Data Integrity
Category: Health Care
Category: Data Quality
Category: Personally Identifiable Information
Category: Information Privacy
Category: Care Coordination
Category: Medical Records
Category: Data Analysis
Category: Data-Driven Decision-Making
Category: Electronic Medical Record
Category: Health Informatics
Category: Health Information Management
Category: Computerized Physician Order Entry
Category: Patient Registration

What you'll learn

Skills you'll gain

Category: Medical Billing and Coding
Category: Patient Registration
Category: Insurance
Category: Medicare
Category: ICD Coding (ICD-9/ICD-10)
Category: Claims Processing
Category: Registration
Category: Billing
Category: Health Information Management
Category: Price Negotiation
Category: Payment Processing and Collection
Category: Revenue Cycle Management
Category: Billing Systems

Instructors

Michelle J. Campbell
Johns Hopkins University
6 Courses6,828 learners
Maura McGuire, MD, CPC, FACP
Johns Hopkins University
6 Courses6,828 learners

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