In today’s fast-paced global economy, communication is the cornerstone of professional success. The Global Business Communication Specialization equips learners with powerful techniques to enhance workplace impact, combining active listening, business writing mastery, and data-driven storytelling. Through three skill-focused courses, learners will gain actionable strategies to navigate cross-cultural conversations, write compelling emails and reports, and use data to influence decisions. You’ll build empathy, clarity, and structure into every professional interaction—whether you're pitching to a client, resolving a team conflict, or delivering performance updates. This specialization is ideal for professionals seeking to elevate their communication across functions and global contexts. With hands-on exercises, real-world scenarios, and a strong focus on business outcomes, you'll emerge with a toolkit to lead through communication.
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Global Business Communication Specialization
Global Business Communication. Strengthen workplace communication using active listening, writing mastery, and data storytelling.
Instructors: Eric Zackrison
Included with 
Recommended experience
Recommended experience
What you'll learn
Apply active listening in global workplace scenarios.
Write structured business documents and messages.
Communicate insights effectively using data stories.
Build empathy and trust through communication.
Overview
Skills you'll gain
- Active Listening
- Technical Communication
- Sales Presentations
- Rapport Building
- Storytelling
- Business Writing
- Communication Strategies
- Business Communication
- Persuasive Communication
- Sales Strategy
- Writing
- Empathy
- Sales
- Data Storytelling
- Non-Verbal Communication
- Technical Writing
- Concision
- Communication
- Marketing Communications
Tools you'll learn
What’s included
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July 2025
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Specialization - 3 course series
What you'll learn
Apply active listening techniques to enhance communication and collaboration.
Demonstrate empathy and emotional intelligence in professional interactions.
Use reflective listening to resolve conflicts effectively.
Interpret and leverage non-verbal communication cues to strengthen relationships.
Skills you'll gain
What you'll learn
Compose clear, concise, and impactful content tailored to diverse business contexts.
Evaluate reader needs to craft engaging and persuasive messages that foster loyalty.
Design structured and strategic writing to communicate with confidence, authority, and charisma.
Deliver messages with charisma, precision, and style to captivate and influence your audience.
Skills you'll gain
What you'll learn
Analyze sales and customer data to identify trends, patterns, and opportunities for growth.
Design engaging data visualizations that clarify complex insights and enhance understanding.
Develop storytelling frameworks to craft persuasive narratives that influence sales decisions and strategies.
Leverage data-driven insights to optimize sales performance and improve customer relationships in both B2B and B2C contexts.
Skills you'll gain
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Frequently asked questions
It is ideal for business professionals, analysts, team leads, and anyone working in diverse or global teams.
You will gain skills in active listening, business writing, technical documentation, and data storytelling.
A basic understanding of workplace communication is helpful, but all concepts are taught from foundational principles.
More questions
Financial aid available,